Category: Staffing

Turnover and Retention

Research has shown that the turnover rates of NH administrators (NHA) and directors of nursing (DON) have a direct impact on overall quality.  Turnover is a result of mismanagement and negative culture. Nursing homes can improve staff retention with better communication, increasing wages, enhancing shift differentials, and providing health benefits. The facility culture matters. “While nursing

No Country for Old People

From Consumer Voice: In No Country for Old People, a documentary, a filmmaker chronicles the last 6 months of her mother’s life in a five-star nursing home and discovers the system designed to protect our most vulnerable is actually a complex and opaque system that puts profit over people. Through interviews with dozens of experts, No Country

Safe Staffing is Possible

The Consumer Voice published a report looking at staffing at For-Profit vs. Non-Profit Nursing Homes. Since President Biden announced the implementation of a minimum staffing standard in February 2022, the nursing home industry has voiced strong opposition, claiming that it would be unable to meet a staffing standard. Now that the proposed rule has been announced, the for-profit lobbying

Speak up!

On September 6, 2023, the Centers for Medicare & Medicaid Services (CMS) released the highly-anticipated Notice of Proposed Rulemaking (NPRM) proposing a minimum safe staffing standard in nursing homes. Consumer advocates and experts believe the proposed staffing levels are dangerous for caregivers and residents. Consumer Voice also believes the proposed staffing standard does not go

Assault and Arrest

Troy police arrested Brianna Leanate Cowart-Birckett, an employee of Troy Health and Rehab nursing home, on elder abuse allegations. Police arrested her on Sept. 12 after management told investogators Cowart-Birckett had physically assaulted a resident.  The criminal complaint alleges she placed a cover over someone’s face and shoved that person’s head repeatedly. Cowart-Birckett is charged with

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